What is a Smartflow?
A Smartflow can be defined as a group of key items (letters, documents, fees, data fields) that are specific to a segment of a larger overall action or milestone.
One Smartflow screen is created giving the user access to everything they need to complete the given milestone in one place.
Users are guided to follow best practice pathways but each Smartflow offers flexible alternatives if required, creating the perfect case flow for users of all levels of experience.