With the internet becoming more and more accessible, it has become extremely popular to provide both clients and work providers with internet based solutions. Clients find it useful to have a 24 hour means of accessing the details of their case, whilst work providers often require statistical data in the form of reports. Orchard Rock's on-line 'Case Tracker' system is designed to cater for the needs of both individual clients and bulk work providers.
- Clients can gain secure access to the details of their case(s) and leave messages with the case handler.
- Work providers can gain access to all of their cases via a single login. Summary information can also be made available in the form of customised searches or bespoke reports.
- Administrators can manage user accounts and roles from a simple to use Admin section.